via Zapier

Send Automated Postcards with ServiceTitan + Postal Agent

Trigger personalized postcards automatically when events happen in ServiceTitan. Connect once and let direct mail run on autopilot.

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No coding required
Set up in minutes

Trusted by businesses and franchise owners nationwide

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Extra Space Storage

The Challenge

Manual Outreach Doesn't Scale

You're already using ServiceTitan to manage your business. But turning that data into physical mail is a manual, time-consuming process.

Data Lives in Silos

Customer data sits in ServiceTitan, but getting it into a direct mail campaign requires exports, uploads, and manual work.

Timing Is Everything

The best time to send a postcard is right after a key event — but manually tracking events means you're always too late.

Personalization Takes Time

Customizing each postcard with customer details is powerful but tedious when done by hand.

Consistency Is Hard

One-off campaigns are easy. Building a system that sends the right postcard at the right time, every time? That requires automation.

ServiceTitan logo

Home Services

Why Send Postcards from ServiceTitan?

Home service companies using ServiceTitan can build customer loyalty with direct mail. Send thank-you cards after jobs, maintenance reminders, and seasonal promotions that drive repeat business.

How It Works

Automate Direct Mail from ServiceTitan

Connect ServiceTitan to Postal Agent in minutes.

1. Connect via Zapier

Search for ServiceTitan and Postal Agent in Zapier. Authorize both accounts with a few clicks.

2. Choose Your Trigger

Select when postcards should send — new contacts, orders, form submissions, or other ServiceTitan events.

3. Map Your Data

Match ServiceTitan fields to postcard recipient data. Names, addresses, and custom fields flow automatically.

4. Postcards Mail Automatically

When your trigger fires, Postal Agent prints and mails personalized postcards via USPS.

5. Track Your Results

Use unique promo codes or phone numbers on postcards to measure response rates and ROI.

6. Scale Your Campaigns

Add more triggers, create different postcard designs, and build multi-step automation workflows.

5-9x

Higher Response Rate

Direct mail vs. email marketing

90%

Mail Gets Opened

Nearly everyone reads physical mail

17 Days

Longer Retention

Postcards stay in homes vs. digital ads

Automation Ideas

Ways to Use ServiceTitan + Direct Mail

Turn ServiceTitan events into personalized postcards that drive results.

Welcome New Contacts

When someone is added to ServiceTitan, send a welcome postcard that makes a memorable first impression.

Celebrate Milestones

Trigger thank-you cards when deals close, orders complete, or customers hit anniversaries.

Win Back Inactive Contacts

Set up automations to mail customers who haven't engaged in 90+ days with a special offer.

Announce Updates

Mail postcards when you launch new products, services, or features to keep customers informed.

Request Referrals

Send referral cards to happy customers at the perfect moment — right after a positive interaction.

Seasonal Campaigns

Combine time-based triggers with customer data for perfectly-timed holiday and seasonal mailings.

Ready-to-Use Automations

Popular ServiceTitan Automations

Pre-built workflows to get you started quickly.

ServiceTitan logo

Thank customers after jobs

When a job is completed in ServiceTitan, send a thank-you postcard asking for reviews. Happy customers leave great reviews.

Job Complete
Send Postcard

More automation ideas

Welcome new customers

When a new customer is added to ServiceTitan, send a welcome postcard introducing your services and team.

New Customer Send Postcard

Send maintenance reminders

When equipment is due for service in ServiceTitan, send a reminder postcard. Proactive outreach drives recurring revenue.

Maintenance Due Send Postcard

Follow up on estimates

After sending an estimate in ServiceTitan, mail a postcard reinforcing the value. Convert more estimates into jobs.

Estimate Sent Send Postcard

Send seasonal promotions

Trigger seasonal postcards to ServiceTitan customers promoting relevant services. AC tune-ups in spring, furnace checks in fall.

Customer Tagged Send Postcard

Swipe to see more →

Automate Home Services postcards

Personalize with app data

No coding required

Ready to Connect ServiceTitan?

Start sending automated postcards from ServiceTitan today.

Frequently Asked Questions

Common questions about the ServiceTitan integration.

Use Zapier to connect both accounts. Search for "ServiceTitan" as your trigger app and "Postal Agent" as your action app, then map your data fields.

Yes, you'll need a free or paid Zapier account. Many simple automations work on Zapier's free plan.

Zaps typically trigger within minutes. Postcards enter production the same or next business day and mail via USPS.

Yes. Design your postcards in Postal Agent with your branding, then link them to your Zapier automation. Include merge fields for personalization.