via Zapier

Send Automated Postcards with Microsoft Dynamics 365 CRM + Postal Agent

Trigger personalized postcards automatically when events happen in Microsoft Dynamics 365 CRM. Connect once and let direct mail run on autopilot.

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No coding required
Set up in minutes

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The Challenge

Manual Outreach Doesn't Scale

You're already using Microsoft Dynamics 365 CRM to manage your business. But turning that data into physical mail is a manual, time-consuming process.

Data Lives in Silos

Customer data sits in Microsoft Dynamics 365 CRM, but getting it into a direct mail campaign requires exports, uploads, and manual work.

Timing Is Everything

The best time to send a postcard is right after a key event — but manually tracking events means you're always too late.

Personalization Takes Time

Customizing each postcard with customer details is powerful but tedious when done by hand.

Consistency Is Hard

One-off campaigns are easy. Building a system that sends the right postcard at the right time, every time? That requires automation.

Microsoft Dynamics 365 CRM logo

CRM

Why Send Postcards from Microsoft Dynamics 365 CRM?

Enterprise teams using Dynamics 365 can add physical mail to their customer engagement strategy. Personalized postcards complement digital outreach for key accounts and opportunities.

How It Works

Automate Direct Mail from Microsoft Dynamics 365 CRM

Connect Microsoft Dynamics 365 CRM to Postal Agent in minutes.

1. Connect via Zapier

Search for Microsoft Dynamics 365 CRM and Postal Agent in Zapier. Authorize both accounts with a few clicks.

2. Choose Your Trigger

Select when postcards should send — new contacts, orders, form submissions, or other Microsoft Dynamics 365 CRM events.

3. Map Your Data

Match Microsoft Dynamics 365 CRM fields to postcard recipient data. Names, addresses, and custom fields flow automatically.

4. Postcards Mail Automatically

When your trigger fires, Postal Agent prints and mails personalized postcards via USPS.

5. Track Your Results

Use unique promo codes or phone numbers on postcards to measure response rates and ROI.

6. Scale Your Campaigns

Add more triggers, create different postcard designs, and build multi-step automation workflows.

5-9x

Higher Response Rate

Direct mail vs. email marketing

90%

Mail Gets Opened

Nearly everyone reads physical mail

17 Days

Longer Retention

Postcards stay in homes vs. digital ads

Automation Ideas

Ways to Use Microsoft Dynamics 365 CRM + Direct Mail

Turn Microsoft Dynamics 365 CRM events into personalized postcards that drive results.

Welcome New Contacts

When someone is added to Microsoft Dynamics 365 CRM, send a welcome postcard that makes a memorable first impression.

Celebrate Milestones

Trigger thank-you cards when deals close, orders complete, or customers hit anniversaries.

Win Back Inactive Contacts

Set up automations to mail customers who haven't engaged in 90+ days with a special offer.

Announce Updates

Mail postcards when you launch new products, services, or features to keep customers informed.

Request Referrals

Send referral cards to happy customers at the perfect moment — right after a positive interaction.

Seasonal Campaigns

Combine time-based triggers with customer data for perfectly-timed holiday and seasonal mailings.

Ready-to-Use Automations

Popular Microsoft Dynamics 365 CRM Automations

Pre-built workflows to get you started quickly.

Microsoft Dynamics 365 CRM logo

Welcome new Dynamics leads

When a new lead is created in Dynamics 365, send a personalized welcome postcard. Enterprise-quality outreach for enterprise deals.

New Lead
Send Postcard

More automation ideas

Celebrate closed opportunities

When an opportunity is won in Dynamics 365, send a thank-you postcard to the new customer. Memorable onboarding matters.

Opportunity Won Send Postcard

Nurture key accounts

Send periodic postcards to key accounts in Dynamics 365. Physical touchpoints strengthen important relationships.

Account Updated Send Postcard

Follow up on opportunities

When opportunities move stages in Dynamics 365, send relevant postcards. Multi-channel engagement wins more deals.

Opportunity Stage Change Send Postcard

Re-engage lost opportunities

When an opportunity is lost in Dynamics 365, send a gracious postcard. Keep the door open for future business.

Opportunity Lost Send Postcard

Swipe to see more →

Automate CRM postcards

Personalize with app data

No coding required

Ready to Connect Microsoft Dynamics 365 CRM?

Start sending automated postcards from Microsoft Dynamics 365 CRM today.

Frequently Asked Questions

Common questions about the Microsoft Dynamics 365 CRM integration.

Use Zapier to connect both accounts. Search for "Microsoft Dynamics 365 CRM" as your trigger app and "Postal Agent" as your action app, then map your data fields.

Yes, you'll need a free or paid Zapier account. Many simple automations work on Zapier's free plan.

Zaps typically trigger within minutes. Postcards enter production the same or next business day and mail via USPS.

Yes. Design your postcards in Postal Agent with your branding, then link them to your Zapier automation. Include merge fields for personalization.